Terms of Service

Welcome to Ride & Roam Co. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website or placing an order.

1. About Ride & Roam Co.

Ride & Roam Co. is an online retailer offering travel, road-trip, automotive, and related lifestyle products.

Throughout these Terms, the words "we," "us," "our," and "Ride & Roam Co." refer to Ride & Roam Co.

The words "you" and "your" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

• Use our website for any unlawful or fraudulent purpose
• Attempt to interfere with or compromise the security of our website
• Copy, reproduce, or distribute our website content without permission
• Use our website to transmit harmful software or malicious code
• Attempt to gain unauthorized access to our systems or other users' information

We reserve the right to refuse service, cancel orders, or restrict access to our website when we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information on our website are accurate.

However, product colours, appearance, packaging, dimensions, and other details may vary slightly from photographs or descriptions due to manufacturing changes, screen settings, supplier changes, or other circumstances.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Product Availability

Products displayed on our website may not always be available.

We reserve the right to:

• Limit quantities
• Discontinue products
• Change product specifications
• Refuse or cancel an order
• Correct pricing or product information

If we cancel an order after payment has been received, we will provide a refund for the amount paid for the cancelled order, subject to applicable law.

5. Prices and Payment

All prices displayed on our website are in Canadian dollars (CAD) unless otherwise stated.

Prices may change at any time without notice.

Applicable taxes and shipping charges may be added to your order during checkout.

By submitting an order, you authorize us or our payment processor to charge the payment method you provide for the total amount shown at checkout.

We use third-party payment processors to securely process payments. We do not intentionally store complete payment card information on our own systems.

6. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An order confirmation email does not necessarily mean that your order has been accepted. We reserve the right to review and cancel orders when necessary, including where:

• Product information or pricing contains an error
• A product becomes unavailable
• We suspect fraudulent or unauthorized activity
• Shipping information is incomplete or inaccurate
• We are unable to fulfill the order

If we cancel an order after payment has been processed, we will refund the applicable amount.

7. Shipping and Delivery

Orders may be fulfilled by third-party suppliers and may ship directly to you.

Delivery times are estimates and are not guaranteed. Delays may occur because of shipping carriers, customs, weather, holidays, supplier delays, or circumstances outside our control.

For complete information about shipping, please see our Shipping Policy.

Products purchased in the same order may be shipped separately and may arrive at different times.

8. Returns and Defective Products

Ride & Roam Co. does not generally accept returns or exchanges for change of mind, incorrect product selection, or other reasons unrelated to a product defect.

If an item arrives damaged, defective, or materially different from what was ordered, you should contact us within the timeframe specified in our Return & Replacement Policy.

Approved defective or damaged products may be eligible for a replacement.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or waived under applicable Canadian law.

9. Customer Responsibility

You are responsible for providing accurate information when placing an order, including:

• Your full name
• Shipping address
• Email address
• Telephone number, where required
• Correct product, size, colour, or variation

We are not responsible for delays or delivery problems resulting from inaccurate or incomplete information provided by you.

You are also responsible for ensuring that any product purchased is suitable for your intended use and, where applicable, compatible with your vehicle or equipment.

10. Product Safety and Use

Products should be used only for their intended purpose and in accordance with any instructions or warnings provided with the product.

Ride & Roam Co. is not responsible for damage, injury, or loss resulting from improper use, misuse, modification, improper installation, failure to follow instructions, or use of a product for a purpose for which it was not designed, except where liability cannot legally be excluded.

For automotive products, customers are responsible for confirming compatibility and ensuring products are installed and used safely.

Never use a product in a manner that interferes with safe vehicle operation.

11. Third-Party Suppliers and Services

Some products are fulfilled by independent third-party suppliers.

We work to select reliable suppliers, but supplier availability, product specifications, packaging, and fulfillment times may change.

Third-party websites, payment processors, shipping companies, and other services may have their own terms and privacy policies. We are not responsible for the policies or practices of third parties to the extent permitted by applicable law.

12. Intellectual Property

All content on this website, including our brand name, logo, graphics, text, photographs, product descriptions, design elements, and other materials, is owned by or licensed to Ride & Roam Co. unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially exploit our content without our written permission.

13. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, or other content to us, you grant Ride & Roam Co. permission to use, reproduce, display, and publish that content for business and marketing purposes, subject to applicable law.

You represent that you have the right to provide the content and that it does not violate the rights of another person.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

14. Website Accuracy and Availability

We make reasonable efforts to keep our website available and information accurate, but we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from viruses or other harmful components
• Completely accurate or current

We may modify, suspend, or discontinue any part of the website without notice.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Ride & Roam Co. will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

18. Governing Law

These Terms are governed by the laws applicable in the province or territory in which Ride & Roam Co. operates, together with applicable federal laws of Canada.

Nothing in these Terms prevents a consumer from exercising rights available under mandatory consumer protection legislation.

19. Contact Us

If you have questions about these Terms, please contact us:

Ride & Roam Co.
Email: hello@rideandroamco.com
Website: www.rideandroamco.com